Refund Policy

1. Services Eligible for Refund

Service Limitations: Please note that certain services may have specific limitations or exclusions regarding refunds. Any such limitations or exclusions will be clearly stated on the respective service page or during the purchase process.

2. Non-Refundable Services

The following services are generally non-refundable:

2.1. Customized Digital Marketing Campaigns or Strategies: Services that involve the creation and implementation of customized digital marketing campaigns or strategies specifically tailored to your business are non-refundable. This is because significant time, effort, and resources are invested in developing personalized solutions for your specific needs.

2.2. Completed Services: Services that have been fully or partially rendered or completed are non-refundable. Once the agreed-upon work has been delivered or initiated, a refund may not be applicable.

2.3. Third-Party Costs or Expenses: Any third-party costs or expenses incurred on your behalf are non-refundable. This includes expenses for advertising platforms, software licenses, or other services procured from third-party vendors as part of your digital marketing campaign.

2.4. Third-Party Products or Services: Services or products provided by third-party vendors, partners, or affiliates are non-refundable. In such cases, you will be subject to the refund policies and terms of the respective third parties.

2.5. Promotional Offers and Special Deals: Services purchased through promotional offers, discounts, or special deals that clearly state non-refundable terms are non-refundable.

3. Refund Requests

3.1. Time Limit for Refund Requests: Refund requests must be submitted within [number of days] from the date of purchase or completion of the service, unless otherwise stated in the specific service terms.

3.2. Refund Request Process: To request a refund, you must contact our customer support team by [email/phone] and provide the necessary details regarding your purchase and reason for requesting a refund. We may require additional information or documentation to process your refund request.

3.3. Reasonable Grounds for Refund: To be eligible for a refund, you must demonstrate reasonable grounds for the request. Valid reasons may include:

3.4. Service Not Delivered: If we fail to deliver the agreed-upon service within the specified timeframe or as outlined in the service agreement, you may be eligible for a refund.

3.5. Service Not as Described: If the delivered service significantly deviates from the description or specifications provided prior to purchase, you may be eligible for a refund.

3.6. Technical Issues: If you encounter substantial technical issues or errors that prevent the successful implementation or use of the service, you may be eligible for a refund.

3.7. Unsatisfactory Results: If the delivered service does not achieve the intended results as agreed upon, you may be eligible for a refund.

3.8. Unauthorized Charges: If you notice unauthorized charges on your account related to our services, please contact us immediately for resolution.

4. Refund Evaluation and Approval

4.1. Refund Eligibility: Each refund request will be evaluated on a case-by-case basis. We reserve the right to determine the eligibility of a refund based on factors such as the nature of the service, the reason for the refund request, and any applicable service

4.2. Partial Refunds: In some cases, a partial refund may be offered if only a portion of the service has been rendered or if there are costs or expenses incurred that are non-refundable.

4.3. Refund Methods: Approved refunds will be processed using the original method of payment used for the purchase. Please note that the time it takes for the refund to be reflected in your account may vary depending on your financial institution.

5. Non-Refundable Circumstances

5.1. Change of Mind: We do not offer refunds for services due to a change of mind or if you no longer require the service. We encourage you to carefully review the service details and ask any questions before making a purchase.

5.2. Force Majeure Events: We shall not be liable to provide refunds for services that are delayed, hindered, or disrupted due to circumstances beyond our control, including but not limited to natural disasters, acts of God, governmental actions, or any other events considered force majeure.

6. Modifications to the Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes to the policy will be posted on this page with a revised “Effective Date.” We encourage you to review this Refund Policy periodically to stay informed about our refund practices.

7. Contact Us

If you have any questions, concerns, or requests regarding this Refund Policy or the refund process, please contact our customer support team using the following information:

Email: support@theclickedge.com
Phone: +92-312-7884623

We will make reasonable efforts to address your inquiries and assist you with your refund request.

8. Limitation of Liability

In no event shall Click Edge, its directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services or the inability to use our services, including but not limited to damages for loss of profits, data, or other intangible losses, even if Click Edge has been advised of the possibility of such damages.

Please note that this Refund Policy applies solely to services provided by Click Edge through our website and does not apply to any third-party services, products, or vendors. For any issues related to third-party services, please refer to their respective refund policies.

Thank you for choosing Click Edge. We value your satisfaction and will strive to resolve any concerns you may have regarding our refund policy or the services we provide. Also check our Terms and Conditions, and Privacy Policy.